Customer stories

The heroes.
The legends.

Our champions of ecommerce and customer service who have embraced Conversational AI, propelled their company forward, and really showed their competitors.

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Certainly Customer

Stories

Reviews

Trustpilot is using a Customer Service Chatbot to handle 30% of chats without human assistance.

Trustpilot-Certainly-Customer-StoryTrustpilotRead their story
Fashion

Fashion retailer Siksilk is using Conversational AI technology to automate 50% of chats and increase conversions by 14%.

Siksilk-Certainly-Customer-StorySikSilkRead their story
Shipping

Find out how Pakke.dk achieved 4x as many conversations.

Pakke-dk-storyPakke.dkRead their story
HR

Visma Enterprise implements an HR and Payroll chatbot that handles 84% of inbounds.

A man in a shirt sitting at the office desk holding a pen and a paper.VismaRead their story
Health

How Health App AIO Is Using Certainly’s Conversational AI to Improve Mental and Physical Health.

A woman in a shirt, sitting at the desk, dinking coffee, and checking her phone.AIORead their story
Fashion

Tiger of Sweden CSAT increased from 73% to 96% with an AI chatbot.

A side profile of a woman in a yellow flannel shirtTiger of SwedenRead their story