Trusted by Leading Companies

AI Agents & Chatbots Tailored to Your Business

Trusted by 500+ clients for smarter customer experiences, with more than 10,000,000 monthly conversations going through the platform

We help you deliver faster, smarter customer interactions—without lifting a finger.

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50M+

Queries

200+

Integrations

99.9%

Uptime

500+

Clients

We Build AI Agents

Customer Support

Faster responses, happier customers.

Transform your customer service with intelligent AI automation that resolves support tickets without human intervention. Our AI agents handle routine inquiries across multiple languages, providing instant, accurate responses while collecting valuable customer data to continuously improve performance.

Customer Support

Faster responses, happier customers.

E-Commerce

Turn browsers into buyers.

Boost your e-commerce conversion rates with Certainly's AI shopping assistants. Our conversational AI platform guides customers through their buying journey, providing personalized product recommendations, answering detailed questions instantly, and creating seamless shopping experiences that drive sales.

E-Commerce

Turn browsers into buyers.

Marketing

Engage everywhere, drive loyalty.

Elevate your marketing strategy with Certainly's conversational AI platform. Our intelligent AI agents create consistent, personalized customer journeys across all touchpoints—from social media and email to website chat and QR codes on physical products—driving higher engagement rates, increased conversions, and stronger customer loyalty.

Marketing

Engage everywhere, drive loyalty.

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"Certainly has been the best integration company we have worked with, due to their support and professionalism. We were really impressed with that."

CEO, Lucy & Yak

How Leading Companies Use AI

More Cases

QuadLock

Certainly helped QuadLock, a global leader in premium phone mounts for active lifestyles streamline customer support with AI, reducing response times and enhancing user experience at scale.

Rat & Boa

UK-based contemporary women’s clothing brand Rat & Boa transformed their customer service with an AI agent built on the Certainly Platform.

Fintiba

Fintiba GmbH redefined customer service in financial and insurance for international students and employees moving to Germany with FintiBot

Feastables

MrBeast’s Feastables revolutionized its customer experience with a custom AI agent built on the Certainly platform.

How AI Agents Work

In short, we do all the work, and let you reap all the benefits. Although, our excellent flow builder lets you take control if you wish.

Our approach combines the power of advanced AI with the simplicity of a hands-off implementation:

1. Discovery: We learn about your business, customers, and goals through a brief consultation

2. Design: Our AI experts craft a custom solution tailored to your specific needs and brand voice

3. Development: We build your AI agent using our proprietary platform, incorporating allnecessary integrations

4. Deployment: We implement the solution across your chosen channels with minimal disruption

5. Optimization: We continuously monitor performance and make improvements based on real interactions

For those who want more control, our intuitive flow builder provides a visual interface to customize conversations, add new capabilities, and fine-tune your AI agent's responses—no coding required.

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Integrating with All Your Existing Software

Shopify

Retrieve order and customer data from Shopify for conversations.

Shopify

Retrieve order and customer data from Shopify for conversations.

Shopify

Retrieve order and customer data from Shopify for conversations.

OpenAI

Automatically generate human-like replies to customers.

OpenAI

Automatically generate human-like replies to customers.

OpenAI

Automatically generate human-like replies to customers.

Zendesk

Create and update tickets, and pass metadata to any field.

Zendesk

Create and update tickets, and pass metadata to any field.

Zendesk

Create and update tickets, and pass metadata to any field.

Google Analytics

Post conversation-related events to your GA property.

Google Analytics

Post conversation-related events to your GA property.

Google Analytics

Post conversation-related events to your GA property.

Klaviyo

Subscribe chat visitors or post visitor events to your Klaviyo account.

Klaviyo

Subscribe chat visitors or post visitor events to your Klaviyo account.

See all integrations

Frequently Asked Questions

What is an AI Agent?

An AI agent is a digital assistant designed to interact with your customers, answer their questions, and help them complete tasks—instantly and at any time. Unlike chatbots, our AI agents are tailored to your business, providing personalized, human-like conversations that improve customer experiences and reduce your team’s workload.

How much work must we do ourselves?

Almost none. We handle everything—from building tailored AI agents to integrating them with your systems—so you can start seeing results without adding to your team’s workload.

Can the AI interact with customers across platforms?

Yes. Our AI solutions provide seamless engagement across chat, email, social media, and even QR codes—ensuring customers get consistent, personalized experiences wherever they connect with you.

How quickly can we start seeing results?

Most customers see measurable improvements within days of implementation—faster response times, reduced support tickets, and increased sales, all with minimal disruption to your operations.

What is an AI Agent?

How much work must we do ourselves?

Almost none. We handle everything—from building tailored AI agents to integrating them with your systems—so you can start seeing results without adding to your team’s workload.

Can the AI interact with customers across platforms?

Yes. Our AI solutions provide seamless engagement across chat, email, social media, and even QR codes—ensuring customers get consistent, personalized experiences wherever they connect with you.

How quickly can we start seeing results?

Most customers see measurable improvements within days of implementation—faster response times, reduced support tickets, and increased sales, all with minimal disruption to your operations.

What is an AI Agent?

How much work must we do ourselves?

Almost none. We handle everything—from building tailored AI agents to integrating them with your systems—so you can start seeing results without adding to your team’s workload.

Can the AI interact with customers across platforms?

Yes. Our AI solutions provide seamless engagement across chat, email, social media, and even QR codes—ensuring customers get consistent, personalized experiences wherever they connect with you.

How quickly can we start seeing results?

Most customers see measurable improvements within days of implementation—faster response times, reduced support tickets, and increased sales, all with minimal disruption to your operations.

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See the platform in action

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