Real numbers.Real results.

Fintiba

97% containment in one of the most complex support environments in Europe.

"We needed a partner who understood the complexity of our queries, not just the volume. Certainly built something that actually works for students navigating one of the hardest processes of their lives."

Vikas Bhadoria, Product Manager, Fintiba

Feastables

6.5% of total revenue driven by a single AI agent.

"Certainly did not give us a chatbot. They gave us a revenue channel. The agent sounds like us, sells like us, and our customers genuinely enjoy talking to it."

Jess Cervellon, VP of CX, Feastables

QuadLock

43.4% resolution rate across 35,000 conversations every month.

"We went from drowning in repetitive tickets to having our team focus on what actually matters. Certainly's agent handles the volume so we can focus on building better products."

Beau Micallef, Director of Consumer Excellence, QuadLock

AI-first support deployed in days, running 24/7.

"We were genuinely surprised by how quickly everything was up and running. Within days, we had an AI agent handling our most common queries, and our team could finally breathe."

Bonnie Williams, E-Commerce Manager, Atlantic Pet Products

Rat & Boa

AI sizing guidance that cut returns by 30%.

"Our brand voice is everything. Certainly understood that from day one. The agent does not just answer questions. It sounds like us, and that is what makes our customers trust it."

Richard James, Head of Digital, Rat & Boa