Supercharge Your Marketing with AI Across Every Channel
From intelligent ad targeting and predictive analytics to powerful chatbot engagement and personalized email campaigns, harness AI to reach the right audience at the right time—without overloading your team.
Why Choose Certainly for Marketing?
Multi-Channel Engagement: Go beyond chat: automate personalized email sequences, social media ads, and content recommendations based on real-time user insights.
Predictive Lead Scoring & Targeting: Identify high-potential prospects using AI-driven data analysis—so you can focus your budget where it matters most.
Smart Campaign Optimization: Monitor campaign performance on the fly and let AI fine-tune your targeting, budget allocation, and messaging for peak results.
Scalable, Data-Driven Insights: Understand your audience’s behavior across platforms, then adapt quickly with machine learning models that interpret large data sets in seconds.
"[Since] our overall goal was the customization and being able to really develop it with our brand voice and not just have a Plug and Play template, we decided to go with Certainly."
CX Strategy & Operations Leader, Feastables
Customers hate bad chatbots.
So do we.
That's why we build AI agents with generative and visual abilities. This means that the AI agent will actually perform as a human agent—using and understanding natural language and all it's nuances, and being able to view and understand images.
Feastable's AI Agent: FeastyBot
MrBeast’s Feastables revolutionized its customer experience with a custom AI agent built on the Certainly platform. FeastyBot not only handled over 120,000 monthly conversations but also directly generated 6.5% of total revenue, boosted average order value by 20%, and achieved an impressive NPS of 52.
How It Works
Set Up
We handle everything—from setup to integrations—so your team can start seeing value immediately.Automate
Certainly automates repetitive tasks and answers common queries instantly, improving efficiency.Optimize
Use our reporting and insights to refine and enhance your support operations continuously.
Many customers highlight that Certainly has increased conversion rates ~20%, and LTV ~15%
Actionable Customer Insights
Struggling to understand what your customers really want? Certainly helps you turn every interaction into real, usable insights that drive growth, improve experiences, and optimize your support flows.
Our AI chatbots don’t just answer questions—they gather feedback, reveal product gaps, and surface new feature ideas. With our analytics tools, you can easily spot patterns in customer behavior, monitor key metrics like fallback and helpfulness rates, and understand where your customer journey needs work.
Powerful Conversation Analytics
Get detailed KPI reports and conversation summaries that help you track performance and uncover trends.
Smarter Optimization with Real-Time Data
Quickly improve flows and automation using insights based on actual user behavior and sentiment.
Insights for Every Department
From Support and Marketing to IT and C-suite—our data helps every team align on what your customers are thinking, feeling, and needing.
Proven Results
35% More Leads Captured
25% Higher Campaign ROI
Built for Marketing
Turn leads into loyal customers with smarter automation. Certainly helps marketing teams capture, qualify, and engage prospects — without lifting a finger. Our AI connects with your tools, personalizes every journey, and makes sure no opportunity slips through the cracks.
