Trusted by Leading Companies

Digital Twin of Your Best Agent

Don't just resolve tickets, create fans. Join the 500+ brands turning millions of monthly conversations into revenue, retention, and loyalty.

We help you deliver faster, smarter customer interactions—without lifting a finger.

See it in action

50M+

Queries

200+

Integrations

99.9%

Uptime

500+

Clients

We Build AI Agents

Customer Support

Faster responses, happier customers. Resolve support tickets instantly without human intervention. Our multilingual AI agents handle routine inquiries 24/7, ensuring accurate responses while gathering data to improve service automatically.

Customer Support

E-Commerce

Turn browsers into buyers. Skyrocket conversion rates with AI shopping assistants. Guide customers from discovery to checkout with personalized product recommendations and instant answers that remove purchase barriers.

E-Commerce

Marketing

Bring your brand to life. Ditch the robotic responses. Create hyper-personalized journeys for every customer segment. From helpful advice to gamified interactive surprises, give your AI a unique personality that turns casual visitors into super fans.

Marketing

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"Certainly has been the best integration company we have worked with, due to their support and professionalism. We were really impressed with that."

CEO, Lucy & Yak

How Leading Companies Use AI

More Cases

Fintiba

Fintiba transformed customer service in financial services and insurance for international students and professionals relocating to Germany with FintiBot.

QuadLock

QuadLock, a global leader in premium phone mounts streamline customer support with Certainly's CX platform built for scale.

Feastables

Mr Beast's Feastables teamed up with Certainly on a commissioned AI agent project that growth hacked customer engagement and helped drive higher sales.

Atlantic Pet Products

Atlantic Pet Products, a leading pet care brand, fetched faster support and purrrfect CX with Certainly’s AI-powered platform, no extra paws needed.

Rat & Boa

UK-based contemporary women’s clothing brand Rat & Boa transformed their customer service with an AI agent built on the Certainly Platform.

We build your AI agent with you, for you

1. Discovery: We learn about your business, customers, and goals

2. Design: Our AI experts craft a custom solution tailored to your specific needs

3. Development: We build your AI agent using our proprietary platform

4. Deployment: We implement the solution across your chosen channels

5. Optimization: We continuously monitor performance and make improvements based on real interactions

See it in action

Integrating with All Your Existing Software

Shopify

Retrieve order and customer data from Shopify for conversations.

OpenAI

Automatically generate human-like replies to customers.

Zendesk

Create and update tickets, and pass metadata to any field.

Google Analytics

Post conversation-related events to your GA property.

Klaviyo

Subscribe chat visitors or post visitor events to your Klaviyo account.

See all integrations

Integrating with All Your Existing Software

Shopify

Retrieve order and customer data from Shopify for conversations.

OpenAI

Automatically generate human-like replies to customers.

Zendesk

Create and update tickets, and pass metadata to any field.

Google Analytics

Post conversation-related events to your GA property.

Klaviyo

Subscribe chat visitors or post visitor events to your Klaviyo account.

See all integrations

Integrating with All Your Existing Software

Shopify

Retrieve order and customer data from Shopify for conversations.

OpenAI

Automatically generate human-like replies to customers.

Zendesk

Create and update tickets, and pass metadata to any field.

Google Analytics

Post conversation-related events to your GA property.

Klaviyo

Subscribe chat visitors or post visitor events to your Klaviyo account.

See all integrations

Frequently Asked Questions

What is an AI Agent?

An AI agent is a digital assistant designed to interact with your customers, answer their questions, and help them complete tasks—instantly and at any time. Unlike chatbots, our AI agents are tailored to your business, providing personalized, human-like conversations that improve customer experiences and reduce your team’s workload.

How much work must we do ourselves?

Almost none. We handle everything—from building tailored AI agents to integrating them with your systems—so you can start seeing results without adding to your team’s workload.

Can the AI interact with customers across platforms?

Yes. Our AI solutions provide seamless engagement across chat, email, social media, and even QR codes—ensuring customers get consistent, personalized experiences wherever they connect with you.

How quickly can we start seeing results?

Most customers see measurable improvements within days of implementation—faster response times, reduced support tickets, and increased sales, all with minimal disruption to your operations.

What is an AI Agent?

How much work must we do ourselves?

Almost none. We handle everything—from building tailored AI agents to integrating them with your systems—so you can start seeing results without adding to your team’s workload.

Can the AI interact with customers across platforms?

Yes. Our AI solutions provide seamless engagement across chat, email, social media, and even QR codes—ensuring customers get consistent, personalized experiences wherever they connect with you.

How quickly can we start seeing results?

Most customers see measurable improvements within days of implementation—faster response times, reduced support tickets, and increased sales, all with minimal disruption to your operations.

What is an AI Agent?

How much work must we do ourselves?

Almost none. We handle everything—from building tailored AI agents to integrating them with your systems—so you can start seeing results without adding to your team’s workload.

Can the AI interact with customers across platforms?

Yes. Our AI solutions provide seamless engagement across chat, email, social media, and even QR codes—ensuring customers get consistent, personalized experiences wherever they connect with you.

How quickly can we start seeing results?

Most customers see measurable improvements within days of implementation—faster response times, reduced support tickets, and increased sales, all with minimal disruption to your operations.

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See the platform in action

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