Elevate Your Agency or BPO with AI-Driven Solutions
Partner with us to expand your digital offerings, reduce operational costs, and deliver transformative results for clients—no matter the industry.
Scale Without More Headcount
Expand Client Offerings
Why Partner with Certainly?
Scale Smarter: Handle more clients and higher volumes without hiring more agents—AI agents automate repetitive tasks 24/7.
Expand Your Services: Offer advanced, white-labeled AI support solutions that drive real impact for your clients.
Boost Efficiency & Profitability: Reduce operating costs and increase margins with AI that delivers instant, accurate responses.
Fast Setup, No Headache: We handle setup and integrations so you can focus on value—not tech.
Proven Results: Partners have seen 30% lower costs, 70% faster resolutions, and 90% client satisfaction.
Trusted by BPOs and Agencies
We’ve worked with local BPO partners for 4+ years—helping them scale support, serve more clients, and boost margins with AI.
Certainly partners with MakesYouLocal to help brands scale effortlessly across markets with AI-powered customer support. Together, we’ve delivered advanced automation and localization solutions that improve efficiency, cut costs, and elevate the customer experience—supporting some of the most recognized brands in the Nordics and beyond.
Sephora
MakesYouLocal partnered with Sephora to enhance their customer service in Denmark and Sweden. By designing a chatbot tailored to Sephora’s customers, they automated 25% of all customer inquiries without compromising service quality. This strategic shift reduced operational costs by approximately €3,000 per month, ensuring timely and efficient customer support.
BabySam
BabySam collaborated with MakesYouLocal to translate 2,000 products into a new language within four days using a custom Large Language Model (LLM). This rapid translation facilitated BabySam’s swift entry into new markets, demonstrating MakesYouLocal’s capability to handle large-scale localization projects efficiently.
Common feedback from clients include how easy they scaled their support operations without scaling their team—and also added a whole new revenue stream
Customers hate bad chatbots.
So do we.
That's why we build AI agents with generative and visual abilities. This means that the AI agent will actually perform as a human agent—using and understanding natural language and all it's nuances, and being able to view and understand images.
How It Works
Set Up
We take care of everything—from setup to integrations—so you can start offering AI solutions immediately.Automate
AI agents handle repetitive tasks and common queries, improving efficiency and customer satisfaction.Use built-in reporting to track results and continuously enhance performance for your clients.
"Partnering with Certainly helped us offer cutting-edge AI support and grow revenue without growing headcount"
Proven Results
30% Lower Costs
70% Faster Resolutions
Flexible Partner Solutions
Install-and-Go or Custom Solutions
Offer our AI platform to your clients—choose simple turnkey installs or tailored builds.
Sell forward, add value, and earn margin on every client.
Example:
Retail price: $1,000
Your client’s price: $750
Your price: $600